Report an issue
Whether to report an issue to us, call 9-1-1, or contact a City partner.
Use the form below or call 3-1-1 for City-related issues.
In case of police, fire, or medical emergency, dial 9-1-1.
For non-emergencies, contact the appropriate municipal department:
- Police: 604-717-3321
- Fire: 604-215-4842
- Ambulance: 604-872-5151
Find contact information for utility services
Report an issue online
Utilities
| Service | Supplier | Contact |
| Electricity | BC Hydro | 1-800-224-9376 |
| Water | City of Vancouver | 3-1-1 or 604-873-7000 |
| Natural gas | Fortis BC | 1-800-663-9911 |
| Telephone | Various | Various |