Report an issue

Whether to report an issue to us, call 9-1-1, or contact a City partner.

Use the form below or call 3-1-1 for City-related issues.

In case of police, fire, or medical emergency, dial 9-1-1.

For non-emergencies, contact the appropriate municipal department:

  • Police: 604-717-3321
  • Fire: 604-215-4842
  • Ambulance: 604-872-5151

Find contact information for utility services

Report an issue online

Utilities

Service Supplier Contact
Electricity BC Hydro 1-800-224-9376
Water City of Vancouver 3-1-1 or 604-873-7000
Natural gas Fortis BC 1-800-663-9911
Telephone Various Various

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